All help articles

Can I use Wordpress? Can I use my own domain with Chillimail? Can I use a database with my hosting? Can I revert back to a Legacy plan?

Domain refunds Do you offer migration assistance? Do you support IMAP and POP? Does my hosting include email? Do you charge for SSL certificates? Do you support SFTP? Does you offer PHPMyAdmin to manage my MySQL databases? Do you offer phone support?

Force visitors to the secure (HTTPS) version of my site in RapidWeaver

How do I check where my name servers are pointing? How do I register a domain? Help! My website is down! How do I install Wordpress? How do I secure my site via HTTPS and SSL? How many sites can I host? How do I test my email for spam? How do I add a vacation auto-responder in Chillimail? How do I change my Chillimail email password? How do I change my recovery email in Chillimail? How do I check external POP accounts in Gmail? How do I update my billing email? How do I set up Chillimail for Outlook on my iOS device? How do I set up Chillimail in macOS Mail? How do I merge my hosting accounts? How do I upgrade or downgrade my Legacy plan? How do I use an IDN domain name in RapidWeaver? How do I create a MySQL Database? How do I change the PHP version for my site? How do I store and forward emails in Chillimail? How do I add an additional site (Addon Domain) to my hosting? How do I create an email address in cPanel? How do I compress or archive my RapidWeaver project? How do I fix 403 (Forbidden) errors? How do I fix Unknown Fingerprint Error - SSH errors? How do I verify my site with Google in RapidWeaver? How do I verify my site with Google in RapidWeaver using a HTML file? How do I view the Web Server Logs in RapidWeaver? How do I migrate from GSuite to Chillimail? How do I set up Chillimail for Outlook in macOS? How to create a subdomain? How do I view my current disk usage on my Chillidog Hosting account? How do I publish to my subdomain in RapidWeaver? How to delete files via cPanel's File Manager How to enable backups for my RapidWeaver built website How to zip files via cPanel's File Manager How to empty the Trash bin in cPanel's File Manager How to set up forwarders for cPanel email How to set up HTTPS/SSL in RapidWeaver

Is the server down? Is there a webmail that I can use to access my email on the go? I had more than one website on my legacy cocktail plan, can I keep them when upgrading?

Take a screenshot on my Mac Tech Concierge Service Transfer a domain

View headers of an email

What are Chillidog Hosting Name servers? What is Chillidog Hosting's IPS Tag? WHOIS Protection What are Chillimail email client settings? What are Chillimail IMAP settings? What are Chillimail POP settings? What are Chillimail SMTP settings? What is Chillimail? What is the webmail URL for Chillimail? What PHP versions do you support? What are Chillimail's MX records? What are my email client settings? What forms of payment do you accept? When will my credit card be charged? What are IDN domain names? Which domains do not support ID Protect (WHOIS Protection)? What is a subdomain?