All help articles

Are backups included in my hosting?

Can I revert back to a Legacy plan? Can I use WordPress? Can I use my own domain with Chillimail? Can I use a database with my hosting? Cocktail (Legacy) Plan update Chillidog Hosting and MachForm SMTP Settings Changing your cPanel Password -J+I Chillidog Hosting and FormsPlus SMTP Settings Chillidog Software Help

Domain refunds Do you offer migration assistance? Do you support IMAP and POP? Does my hosting include email? Do you charge for SSL certificates? Do you support SFTP? Does you offer PHPMyAdmin to manage my MySQL databases? Does Chillidog Hosting support HTTP/2 or Brotli? Do you offer domain privacy or WHOIS protection? Do you have a referral program? Do you offer phone support? Downloading ionCube for use with MAMP

Force visitors to the secure SSL (HTTPS) version of my site in RapidWeaver

How do I upgrade or downgrade my Legacy plan? How do I use an IDN domain name in RapidWeaver? How do I compress or archive my RapidWeaver project? How do I fix 403 (Forbidden) errors? How do I fix Unknown Fingerprint Error - SSH errors? How do I verify my site with Google in RapidWeaver? How do I verify my site with Google in RapidWeaver using a HTML file? How do I view the Web Server Logs in RapidWeaver? How do I publish to my subdomain in RapidWeaver? How to enable backups for my RapidWeaver built website How to zip files via cPanel's File Manager How to empty the Trash bin in cPanel's File Manager How to set up forwarders for cPanel email How to delete files via cPanel's File Manager How to set up HTTPS/SSL in RapidWeaver How do I check where my name servers are pointing? How do I register a domain? Help! My website is down! How do I install WordPress? How do I secure my site via HTTPS and SSL? How many sites can I host? How do I change the PHP version for my site? How do I test my outgoing email to prevent it being marked as spam? How do I migrate from GSuite to Chillimail? How to create a subdomain? How do I add a vacation auto-responder in Chillimail? How do I change my Chillimail email password? How do I change my recovery email in Chillimail? How do I store and forward emails in Chillimail? How do I check external POP accounts in Gmail? How do I update my billing email? How do I set up Chillimail for Outlook in macOS? How do I set up Chillimail for Outlook on my iOS device? How do I set up Chillimail in macOS Mail? How do I merge my hosting accounts? How do I view my current disk usage on my Chillidog Hosting account? How do I create an email address in cPanel? How do I create a MySQL Database? How do I use the Gmail mobile app with Chillimail? How do I verify my site with Google in cPanel? How do I add CNAME, DKIM, TXT or other DNS records to my domain? How do I customize my SPF record in cPanel? How do I use CyberDuck to upload my website? How do I add an additional site (Addon Domain) to my hosting? How do I redirect a page on my website? How do I find error_log files using the File Manager? How do I use Forklift to upload my website? How to find my PHP errors? How do I clear the Nginx cache? -J+I How to use JetBackup 5 -J+I How do I publish my site using Transmit? -J+I How do I enable or disable Nginx caching? -J+I How do I publish my site using Forklift? -J+I How do I publish my site using Cyberduck? -J+I

Is the server down? Is there a webmail that I can use to access my email on the go?

MySQL settings for Sequel Ace

RapidWeaver Error Warning - Multiple Index Files

SiteBuilder Manual

Transferring a domain to Chillidog Hosting Take a screenshot on my Mac Tech Concierge Service

Using the Backup Wizard

View headers of an email

When will my credit card be charged? What are IDN domain names? Which domains do not support ID Protect (WHOIS Protection)? What is a subdomain? What are Chillidog Hosting Name servers? What is Chillidog Hosting's IPS Tag? WHOIS Protection (ID Protect) What are Chillimail email client settings? What are Chillimail IMAP settings? What are Chillimail POP settings? What are Chillimail SMTP settings? What is Chillimail? What is the webmail URL for Chillimail? What PHP versions do you support? What are Chillimail's MX records? What are my email client settings? What forms of payment do you accept? What is an Internal Server Error (Error 500) What is Nginx caching and how can it speed up my site? -J