Don't let hosting details overwhelm you. When you migrate to our servers, you'll be surprised to know how little you need to do.
*Free migration included on Frankfurter annual plans and higher
The first step is to join us. Do NOT cancel with your old hosting provider or tell them you will be canceling yet.
Connecting to the old host's FTP and download all your files. Then connect to Chillidog's FTP and upload all your files (maintaining the same file and folder structure)
If applicable, You must also backup any databases on the old host (contact the old host for instructions) and upload the backup files to the new host via FTP. You must then restore your databases from those backup files; this can be done via SSH or cPanel's phpMyAdmin.
Emails do not normally transfer, but you can archive your emails from the old host by making a POP3 connection to each email address; this way all the old emails are downloaded to your local computer. Chillidog hosting will not have those old emails, but it will get every new e-mail for you.
After you have all your files on both hosting accounts, it is time to change your domain name's DNS. If you don't know what your new DNS is, feel free to contact us and we'll help you through the process!
Once your DNS changes have been made, you will need to wait 48 hours from the time of the change before your site will load from the new host. During this 48 hour period, your DNS is propagating worldwide and your site will be randomly loading from either the old host or the new host. Once the two days is complete, your site will only be loading from the Chillidog Hosting.
After the 48 hours have passed, your updated DNS will be fully functional. You will now contact your old host and cancel your hosting account with them.
We'll be happy to help.
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