Regardless of the email service you use, your username is always your full email address. For instance, if your email address is bob@example.com
, the username you'd use in your email client or webmail must be bob@example.com
. Simply using bob
or leaving the field empty will not work.
All Chillidog Hosting accounts include cPanel email for no additional charge. This includes IMAP
and POP
access so you can access your email from anywhere on any device.
Some email clients will say that the username is Optional
. A username and password are required. These fields are not optional and must be filled in for both Incoming
and Outgoing
email.
When you host a website with Chillidog Hosting, we automatically provide a simple and convenient subdomain for you for your email needs. This subdomain can be used for both incoming and outgoing mail.
We do not recommend the Automatically manage connection settings
in macOS Mail.app. We find that this feature can be unreliable. Often times, it will change your connection settings and disconnect your email client from the server. We recommend disabling this setting and setting ups your email accounts manually.
Server:
mail.example.com
Port:
993 (with SSL)
Authenication Method:
Password
Outgoing, or SMTP, settings are described below when using cPanel for your email.
Server:
mail.example.com
Port:
587 (with SSL)
Authenication Method:
Password
Chillimail is our cloud-hosted premium email service for email professionals. As it is a cloud service, the email client settings are different.
Interested in learning more about Chillimail? Check out our brief summary comparing cPanel email to Chillimail.
The incoming IMAP
settings for Chillimail are listed below. Chillimail requires a username and password to receive email. The authentication method must be set to Password
.
Server:
chillimail.chillidoghosting.com
Port:
993 (with SSL)
Authenication Method:
Password
The outgoing SMTP
settings for Chillimail are listed below. Similar to IMAP
, Chillimail requires a username and password to send email. The authentication method must be set to Password
.
Server:
chillimail.chillidoghosting.com
Port:
587 (with SSL)
Authenication Method:
Password
Do you offer migration assistance?
We want to make it as easy as possible to migrate to Chillidog Hosting. That's...
Read MoreDo you support IMAP and POP?
Yes, we support IMAP and POP access for downloading and viewing your messages on your...
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Yes, all hosting accounts include email for no additional cost via your cPanel. Email storage...
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