Once upgraded to one of our current plans, you can not revert back to a...

As of July 1, 2022, Legacy plans (denoted as `(legacy)` in your billing area) are...

We recommend using whatsmydns.net to check the propagation status of DNS settings for your domain....

We have five geo-distributed name servers that we offer our users. In addition to being...

Due to ICANN policies, all domain registrations and transfers are non-refundable.

Domain transfers can be initiated via the billing area. Most domains require an EPP or...

Yes, WordPress works great on Chillidog Hosting too. WordPress can be installed with 1-click using...

We want to make it as easy as possible to migrate to Chillidog Hosting. That's...

Yes, all hosting accounts include email for no additional cost via your cPanel. Email storage...

In order to force visitors to the secure version of your site, you'll need to...

To start, please don't panic. We'll outline a few troubleshooting tips for your site.Please start...

We highly recommend using Softaculous to install and manage your WordPress installation.

We provide free SSL certificates for all domains (and sub-domains!) that we host. In order...

The number of sites you can host depends on your plan.

We publish a publicly available status page which includes the up and responsive time of...

Chillimail is our professional email product meant for users who are serious about email. Chillimail...

As of publishing this page, we cover PHP 5.6 to 8.2 and assuredly other versions...

You can change the PHP version for any Add-on domain or Sub-domain in your account...

No! We provide free SSL certificates for every domain (e.g., example.com) and every sub-domain (e.g.,...

Yes, we provide MySQL for users to host their WordPress or other database applications. You...

Yes, we support SFTP. SFTP runs on port 23261. Therefore, you may have to manually...

Yes! We provide PHPMyAdmin access to make MySQL management simple and easy. PHPMyAdmin can be...

Chillimail's MX records are:

In this guide we'll walk you through adding a subdomain to your hosting account.To create...

The following guide provides an easy step-by-step walkthrough setting up Chillimail in Outlook on your...

Sometimes you want to consolidate existing hosting accounts into one larger one. For instance, if...

To setup Sequel Ace with your MySQL database you've setup, use these settings.Choose the SSH...

In this guide, we'll walk you through adding additional sites (Addon Domains) to your hosting...

Yes! We offer several backup solutions for all users. On-demand cPanel backups. cPanel backups are...

CyberDuck is a great open-source FTP/SFTP application for macOS and Windows. It is free to...

Forklift is a our favorite FTP/SFTP application for macOS. You may purchase a copy for...

The Backup Wizard allows you to download a compressed copy of all or part of...

First, you'll need to set up your database for use in MachForm. For an overview...

1. Open cPanel 2. Select File Manager in the Files window.(File manager in Files cPanel...

Where do I get ionCube?To download ionCube, head over to ionCube and download the “macOS...

A guide to help you with SiteBuilder can be found here.

First, you'll need to set up your database for use in FormsPlus. For an overview...