Troubleshooting
How do I fix Unknown Fingerprint Error - SSH errors?
Sometimes, after migrating hosts or servers, your Host's SSH Key will change. For security reasons,...
Read MoreHelp! My website is down!
To start, please don't panic. We'll outline a few troubleshooting tips for your site.Please start...
Read MoreIs the server down?
We publish a publicly available status page which includes the up and responsive time of...
Read MoreTake a screenshot on my Mac
MacOS makes it really easy to take a screenshot. There are three screenshot options:The entire...
Read MoreTech Concierge Service
We don't want users to feel overwhelmed or left out in the cold. We're happy...
Read MoreWhat are Chillimail email client settings?
The following settings are for Chillimail only. Chillimail is our premium email service for users...
Read MoreHow do I change my Chillimail email password?
To add a vacation auto-responder or auto reply in Chillimail:Log into your Chillimail account.Click My...
Read MoreHow do I set up Chillimail for Outlook in macOS?
The following guide provides an easy step-by-step walkthrough setting up Chillimail in Outlook on your...
Read MoreHow do I set up Chillimail for Outlook on my iOS device?
The following guide provides an easy step-by-step walkthrough setting up Chillimail in Outlook on your...
Read MoreDo you offer phone support?
Unfortunately, we do not. We're a small family owned and operated business that is 100%...
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