Hosting
Can I revert back to a Legacy plan?
Once upgraded to one of our current plans, you can not revert back to a...
Read MoreHow do I upgrade or downgrade my Legacy plan?
As of July 1, 2022, Legacy plans (denoted as `(legacy)` in your billing area) are...
Read MoreHow do I use an IDN domain name in RapidWeaver?
To publish an internal domain name (IDN) in RapidWeaver, you must use the "ASCII-Compatible Encoding"...
Read MoreWhat are IDN domain names?
IDN domains are international domain names that contain non-English characters. For instance, IDN domain names...
Read MoreHow do I fix 403 (Forbidden) errors?
For security and privacy, we don't allow Directory Listing in Apache (Options -Indexes for the...
Read MoreHow do I fix Unknown Fingerprint Error - SSH errors?
Sometimes, after migrating hosts or servers, your Host's SSH Key will change. For security reasons,...
Read MoreTech Concierge Service
We don't want users to feel overwhelmed or left out in the cold. We're happy...
Read MoreHow do I merge my hosting accounts?
Sometimes you want to consolidate existing hosting accounts into one larger one. For instance, if...
Read MoreHow do I view my current disk usage on my Chillidog Hosting account?
In this guide, we'll walk you through viewing your current disk usage on your Chillidog...
Read MoreHow do I create an email address in cPanel?
In this guide, we'll walk you through creating an email address in cPanel. cPanel email...
Read MoreAre backups included in my hosting?
Yes! We offer several backup solutions for all users. On-demand cPanel backups. cPanel backups are...
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