Can I revert back to a Legacy plan?
Once upgraded to one of our current plans, you can not revert back to a...Read More
How do I upgrade or downgrade my Legacy plan?
As of July 1, 2022, Legacy plans (denoted as `(legacy)` in your billing area) are...Read More
How do I use an IDN domain name in RapidWeaver?
To publish an internal domain name (IDN) in RapidWeaver, you must use the "ASCII-Compatible Encoding"...Read More
What are IDN domain names?
IDN domains are international domain names that contain non-English characters. For instance, IDN domain names...Read More
How do I fix 403 (Forbidden) errors?
For security and privacy, we don't allow Directory Listing in Apache (Options -Indexes for the...Read More
How do I fix Unknown Fingerprint Error - SSH errors?
Sometimes, after migrating hosts or servers, your Host's SSH Key will change. For security reasons,...Read More
Tech Concierge Service
We don't want users to feel overwhelmed or left out in the cold. We're happy...Read More
How do I merge my hosting accounts?
Sometimes you want to consolidate existing hosting accounts into one larger one. For instance, if...Read More
How do I view my current disk usage on my Chillidog Hosting account?
In this guide, we'll walk you through viewing your current disk usage on your Chillidog...Read More
How do I add an additional site (Addon Domain) to my hosting?
In this guide, we'll walk you through adding additional sites (Addon Domains) to your hosting...Read More
How do I create an email address in cPanel?
In this guide, we'll walk you through creating an email address in cPanel. cPanel email...Read More