No results found. Enter at least 1 word.

FAQ

Commonly asked questions

FAQ

Can I revert back to a Legacy plan?

Once upgraded to one of our current plans, you can not revert back to a...

Read More

How do I upgrade or downgrade my Legacy plan?

As of July 1, 2022, Legacy plans (denoted as `(legacy)` in your billing area) are...

Read More

How do I fix 403 (Forbidden) errors?

For security and privacy, we don't allow Directory Listing in Apache (Options -Indexes for the...

Read More

How do I fix Unknown Fingerprint Error - SSH errors?

Sometimes, after migrating hosts or servers, your Host's SSH Key will change. For security reasons,...

Read More

View headers of an email

In order to trace the origin of an email, it's necessary to examine the Raw...

Read More

Do you offer phone support?

Unfortunately, we do not. We're a small family owned and operated business that is 100%...

Read More

What is a subdomain?

In this guide we will discuss what a subdomain is and provide some examples of...

Read More

How do I register a domain?

Domains may be registered via the billing area. Domain pricing varies based on the TLD...

Read More

What is Chillidog Hosting's IPS Tag?

Chillidog Hosting's IPS tag is ENOM. This only applies to .co.uk and .uk domains which...

Read More

Transferring a domain to Chillidog Hosting

Domain transfers can be initiated via the billing area. Most domains require an EPP or...

Read More

How do I merge my hosting accounts?

Sometimes you want to consolidate existing hosting accounts into one larger one. For instance, if...

Read More

Do you offer domain privacy or WHOIS protection?

Yes, we offer a WHOIS Protection service called ID Protect!

Read More

Terms

  • Privacy Policy
  • Cookie Policy
  • Terms and Conditions

Stay updated

No spam, only important updates.

© 2012 – 2023.

Chillidog Software. All rights reserved. RapidWeaver® is a Trademark of Realmac Software.