Can I revert back to a Legacy plan?
Once upgraded to one of our current plans, you can not revert back to a...Read More
How do I upgrade or downgrade my Legacy plan?
As of July 1, 2022, Legacy plans (denoted as `(legacy)` in your billing area) are...Read More
How do I fix 403 (Forbidden) errors?
For security and privacy, we don't allow Directory Listing in Apache (Options -Indexes for the...Read More
How do I fix Unknown Fingerprint Error - SSH errors?
Sometimes, after migrating hosts or servers, your Host's SSH Key will change. For security reasons,...Read More
View headers of an email
In order to trace the origin of an email, it's necessary to examine the Raw...Read More
Do you offer phone support?
Unfortunately, we do not. We're a small family owned and operated business that is 100%...Read More
What is a subdomain?
In this guide we will discuss what a subdomain is and provide some examples of...Read More
How do I register a domain?
Domains may be registered via the billing area. Domain pricing varies based on the TLD...Read More
What is Chillidog Hosting's IPS Tag?
Chillidog Hosting's IPS tag is ENOM. This only applies to .co.uk and .uk domains which...Read More
Transferring a domain to Chillidog Hosting
Domain transfers can be initiated via the billing area. Most domains require an EPP or...Read More