FAQ

Commonly asked questions

No results found.

FAQ

How do I merge my hosting accounts?

Sometimes you want to consolidate existing hosting accounts into one larger one. For instance, if...

Read More

Can I revert back to a Legacy plan?

Once upgraded to one of our current plans, you can not revert back to a...

Read More

How do I upgrade or downgrade my Legacy plan?

As of July 1, 2022, Legacy plans (denoted as `(legacy)` in your billing area) are...

Read More

How do I fix 403 (Forbidden) errors?

For security and privacy, we don't allow Directory Listing in Apache (Options -Indexes for the...

Read More

How do I fix Unknown Fingerprint Error - SSH errors?

Sometimes, after migrating hosts or servers, your Host's SSH Key will change. For security reasons,...

Read More

Showing 1 to 2 of 8 results

Terms

  • Privacy Policy
  • Cookie Policy
  • Terms and Conditions

Stay updated

No spam, only important updates.

© 2012 – 2023.

Chillidog Software. All rights reserved. RapidWeaver® is a Trademark of Realmac Software.